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      VCA

      Part of Mars

      Engaged Employer

      VCA reviews

      Good for learning, but not to build a career. - Veterinary Assistant VCA Employee Review

      3.0
      Dec 3, 2023
      Veterinary assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      High caseload, so you get to learn a lot very quickly if you do not have prior experience Doctors and senior staff are knowledgeable and helpful Great quality of care and better equipment than most places Benefits are of high quality

      Cons

      Pay is not competitive for what they ask of their employees Management often does not have veterinary experience, so makes judgments arbitrarily without proper consultation with veterinary staff Corporate is stifling. A large amount of the Mars "training" is re-worded every quarter, and then you have to listen to the useless corporate blab over and over. From an employee's perspective, who is hardly making enough to cover rent, it seems so inauthentic and like the corporate offices have an overinflated ego that they are trying to pump up with every "training" they offer. Price for clients is astronomical compared to other clinics in the area. The reception staff and care staff take the brunt of this and experience a significant amount of backlash from clients as a result.

      avatar
      VCA Response
      2y
      We value your candor and want to thank you for everything you do. We are here to listen, and can be reached directly at EmployeeConcerns@vca.com to further discuss your comments. Thank you.

      Explore other reviews about VCA

      5.0
      Apr 15, 2026
      Vet technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Perfect team for learning and mentorsip

      Cons

      New manager made 13 of us leave for the best

      4.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

      Cons

      There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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