Unethical Senior Leadership - Hospital Manager VCA Employee Review

1.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

A cheap trinket and a movie at the end of the year as the only reward for a year of hard work and dedication.

Cons

Policies are applied incredibly inconsistently. HR uses them either to condone bad behavior or to remove employees senior leadership dislikes. The company operates like a dictatorship: follow orders or face consequences. There is zero appreciation for the long hours and hard work you put in. They don't even respond to your resignation notice. You’re just a number that can be easily replaced. Prices are secretly increased at least twice a year, and employees are pressured to sell ineffective wellness plans for huge profits. Everything about this company feels unpleasant, like a stink you can't wash off. Avoid!

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VCA Response
1y
Thank you for sharing your concerns. VCA has made significant investments in programs focused on developing emotionally intelligent leaders and we continue to provide manager trainings. We regularly share a full analysis on feedback and provide recommendations to top leadership. We'd value a chance to connect with you about your feedback, so please feel free to reach out to your Associate Relations Team or EmployeeConcerns@vca.com to continue the conversation.

Explore other reviews about VCA

5.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team, lots to do

Cons

Poor pay, hard on your body

1
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VCA Response
4mo
Thank you for your contributions to the team and care you gave to pets and clients.
4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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