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Thank you for sharing this feedback with us. With 35,000 U.S.-based Associates who care for 4.5 million pets each year, we feel a responsibility to put the needs of our people first — a responsibility we take seriously. This goes beyond pay including our 401K program and investments in the tools, technology and services that allow us to provide the best-in-class care we are known for. We'd like to address your concerns, so we ask that you contact your Associate Relations Team or email AssociateConcerns@vca.com.