1y
Hey, thanks for sharing your experience — we’re really sorry to hear that you felt let down by the management and support here. That’s definitely not the kind of environment we want to create.
We know we’re not perfect and are always looking for ways to improve, especially when it comes to leadership and communication. Your feedback is being taken seriously, and we’re already having some internal conversations about how we can do better.
If you're open to it, we’d love to hear more — feel free to reach out directly at Reviews@vca.com if you have a moment. Either way, we appreciate you taking the time to leave this review and wish you the best moving forward.