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      VCA

      Part of Mars

      Engaged Employer

      VCA reviews

      Meh - Hospital Manager VCA Employee Review

      3.0
      Jun 19, 2025
      Hospital manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and good benefits

      Cons

      Upper management less supportive over the past few years. Autonomy has been taken out of the hands of hospital managers. Too much focus on one number… labor, with no consideration for other factors. Current hiring freeze and you can’t even attempt to get an ad approved until you are struggling with staff shortage. This causes further staff loss as they all get more burnt out. So your labor looks good, but at the expense of good staff members, patient care, and client satisfaction.

      avatar
      VCA Response
      11mo
      Thank you for your candid feedback—and for your long-standing commitment over the past 10 years. We truly value the experience and insight that comes from team members like you who’ve been with us through many seasons of change. We understand your concerns around support from upper management, reduced autonomy, and the challenges tied to staffing and labor focus. These are complex issues, and while some decisions are influenced by broader economic pressures and industry-wide constraints, we know that doesn’t make the day-to-day impact any easier. Striking the right balance between operational sustainability and supporting our teams is something we’re constantly working on. Your perspective is incredibly important in helping us do that better. If you're open to it, we’d welcome a deeper conversation to hear more about your experience and ideas @ Shareyourexperience@vca.com. Thank you again for your dedication and for speaking up its voices like yours that help shape a stronger future.

      Explore other reviews about VCA

      5.0
      Dec 1, 2025
      Veterinary assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team, lots to do

      Cons

      Poor pay, hard on your body

      1
      avatar
      VCA Response
      4mo
      Thank you for your contributions to the team and care you gave to pets and clients.
      4.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

      Cons

      There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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