Culture of Systemic Racism through top to bottom. Bullying in case management. - Social Work Case Manager VHC Health Employee Review

1.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Free food and free gifts from vendors every week. Really nice bedside nurses and quality doctors. Really nice environmental services staff. Feel safe during Covid pandemic. Got a bonus for working Covid. Making $90,000-$102,000 / year in social work. You get an office as a case manager.

Cons

Culture of Systemic Racism through top to bottom. Very white executive leadership. Toxic case management department. Met with Chief Medical Officer and was told he didn't know anything about "case management" before starting his role 5 months ago. He made same public speech during social work month celebration. Met with Chief HR Officer and received zero support about report of Systemic Racism, bullying culture, and hostile and toxic work environment present in case management department. Executive leadership knows about the historic and current problems in the department and still no changes.

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VHC Health Response
5y
I am saddened to hear that you do not feel supported in your position and concerned about what you have described above. Our goal is to foster a collaborative and supportive workplace environment for all team members. Would you kindly reach out to me at VHCexperience@virginiahospitalcenter.com to discuss this in greater detail? -- Grace Greenan, AVP, People and Experience.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership that genuinely cares about employees. Management encourages professional development, trusts employees to do their jobs, and promotes a collaborative environment. I've been given opportunities to attend industry conferences, continue learning, and contribute meaningfully. The work is interesting and varied, and I've felt respected and appreciated.

Cons

Workloads can be heavy at times. Priorities can shift quickly, so flexibility and organization are important.

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VHC Health Response
15h
Thank you for taking the time to post your review. I am thrilled to learn of your positive experience, as our goal is to provide the best overall care and experience for each patient and employee. Please contact me directly if ever needed at VHCexperience@vhchealth.org. - Grace Greenan, AVP, People and Experience
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is above average and benefits are ok

Cons

Management and leadership do not care and never check in on staff.

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VHC Health Response
6d
Thank you for posting your review and your time at VHC Health. I am concerned to learn of your experience. Your feedback is important and I would appreciate the opportunity to discuss this in more detail. Contact me directly to schedule a meeting at VHCexperience@vhchealth.org. - Grace Greenan, AVP, People and Experience
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