Cruise agent in training - Cruise Agent In Training Vacations To Go Employee Review

5.0
Sep 2, 2017
Recommend
CEO approval
Business Outlook

Pros

So far they have been amazing. The leaders in the company clearly love their jobs and want you to succeed. Mason is a hilarious and patient trainer, Jojo, Robert, Mani and the rest of the trainers are clearly a cut above so many of the trainers I've encountered in the past at other companies. Thain and the lovely Addison are so passionate about VTG. They sold me on this career with the way they carry themselves. They called us during the hurricane to see if we needed anything, food, assistance, etc... This from a company we just joined. I've worked other jobs for YEARS and never got this kind of attention. They've even fed us twice a day since returning from the hurricane. Actual food too, Escalante's, Canes, Chic-fil-a, Chaco's......

Cons

So far none. I guess the only negative I can see is that I gained 4 lbs this week!

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Vacations To Go Response
8y
Thank you for your kind words! We are pleased to hear that you’ve had such a positive experience and that the training process has been helpful, motivating and enjoyable. Hurricane Harvey was a devastating event and we’re pleased that we could help our employees get back on their feet. We thank you again for your feedback and are sincerely glad to hear that you are happy working at Vacations To Go!

Explore other reviews about Vacations To Go

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money, work environment, and management

Cons

Long night shifts and strict metrics

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, and uncapped commission

Cons

Out of touch responses to any negative review. Rigid adherence to how things have been operating, and unable or unwilling to consider suggestions that would actually improve the relationship between company and agents. Surveys use a non-standard metric, just because it's what Alan wants, despite standard surveys (CSAT/NPS) being available.

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