Not for everybody - Cruise Agent Vacations To Go Employee Review

4.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Good training Potential for good pay if you stay there long

Cons

Guaranteed pay the first couple of months (you may get kicked out if you dont meet numbers after about 6 months) Slow calls sometimes Not being in the office and having your client call in will prevent you from earning some bonuses

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Vacations To Go Response
3y
Thank you for sharing your feedback about your experience at Vacations To Go. We appreciate your input and take your concerns seriously. Regarding the guarantee of pay, we want to clarify that it is in place for a year to provide support and stability for new employees. It's crucial to emphasize that the assist-to-sales metric serves the essential purpose of ensuring our team consistently delivers exceptional service to our valued customers. By establishing clear lines of communication with clients, we aim to minimize the need for sales assistance during non-working hours. As a part of our ongoing commitment to excellence, we frequently evaluate our metrics to ensure they are equitable and realistically achievable. We are currently in the process of remodeling all floors to improve the overall work environment. Thank you for your contribution to VTG during your employment, and we wish you the best in your future endeavors.

Explore other reviews about Vacations To Go

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money, work environment, and management

Cons

Long night shifts and strict metrics

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, and uncapped commission

Cons

Out of touch responses to any negative review. Rigid adherence to how things have been operating, and unable or unwilling to consider suggestions that would actually improve the relationship between company and agents. Surveys use a non-standard metric, just because it's what Alan wants, despite standard surveys (CSAT/NPS) being available.

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