3y
Thank you for sharing your feedback about your experience at Vacations To Go. We appreciate your input and take your concerns seriously.
Regarding the guarantee of pay, we want to clarify that it is in place for a year to provide support and stability for new employees. It's crucial to emphasize that the assist-to-sales metric serves the essential purpose of ensuring our team consistently delivers exceptional service to our valued customers. By establishing clear lines of communication with clients, we aim to minimize the need for sales assistance during non-working hours. As a part of our ongoing commitment to excellence, we frequently evaluate our metrics to ensure they are equitable and realistically achievable.
We are currently in the process of remodeling all floors to improve the overall work environment. Thank you for your contribution to VTG during your employment, and we wish you the best in your future endeavors.