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Vagaro

Engaged Employer

Vagaro reviews

Challenging leadership structure and unclear career paths - Corporate Employee Vagaro Employee Review

3.0
Jan 4, 2026
Corporate employee
Recommend
CEO approval
Business Outlook

Pros

There are many capable, hardworking people at Vagaro who care about their work and support one another. Team-level collaboration is generally positive, and peers often go out of their way to make things work despite constraints. Immediate managers frequently try to support their teams within the limits of the authority and resources they are given.

Cons

The biggest challenges are structural and originate at the leadership level. The company operates fully onsite five days a week with a rigid 9 to 5 schedule, and flexibility is extremely limited. Management style can feel highly controlling, with close monitoring of attendance and desk presence contributing to a culture of micromanagement rather than trust. Decision making is centralized among a small group of executives, with limited transparency or input from teams. Favoritism is widely perceived, and compensation adjustments or retention increases are applied inconsistently and without clear communication. Budget decisions can shift quietly, resulting in select individuals being retained while others are unaware that adjustments were ever possible. Over time, this environment leads to burnout, disengagement, and preventable attrition, particularly among high performers who take on expanding responsibility without corresponding authority, support, or clarity.

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Vagaro Response
5mo
Thank you for your thoughtful feedback. We’re glad to hear that team collaboration and manager support have made a positive impact. We also appreciate you raising concerns around flexibility, transparency, decision-making, and consistency in compensation and advancement. As we grow, we recognize the need to strengthen clarity, trust, and alignment across the organization. Candid feedback like this helps us identify where we must improve. We remain committed to building a more transparent, sustainable, and supportive environment for our teams.

Explore other reviews about Vagaro

5.0
Feb 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with!

Cons

The only con is the limited flexibility in securing a raise that fairly reflects the amount of work involved.

1.0
Jul 14, 2026
Account executive
Recommend
CEO approval
Business Outlook

Pros

The people you work with are great.

Cons

Senior Management is useless and arrogantly confused which leads to major changes every 3 months. Commission is paid quarterly. No new leads just recycled leads that have been contacted dozens s of times in the previous quarter. They offer two weeks of product training and past that you are throwing to the wolves. Sales managers are there to make sure you make 100 calls and 50+ texts not to help you grow. This is a call center that pays horrible while raising the quote every other month. 10% of the sales teams is hitting quota even better 2 factors we are paid on we have no control over because other teams are responsible. The best part is the CEO wants everyone to working harder to make the company money while he drove in a new super car everyday. Ferrari one day, Porche next, then the new escalade. Most of his employees have 2nd jobs to pay rent and he's telling us to just work harde4

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