Unhealthy Work Environment and Nepotism at Vagaro - Customer Service Representative Vagaro Employee Review

1.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here. Toxic, calculated and manipulative.

Cons

Due to Vagaro’s unwillingness to face the reality of working conditions, this review had to be reposted after being flagged. Please make note of the date when a negative review is published, a manipulated review by a present staff member is subsequently posted the following day. Now onto the review. The “inclusive” program that management tries to promote is an attempt that falls way short. When you work here long enough you can tell the genuine and hard working people, from the people who just want to claw their way to the top. From experience here most movement happens due to nepotism, which doesn’t help most people progress their careers at this company. When voicing interest in growth to another department it will be met with 6 months of lies and excuses. If and when Vagaro decides they are not gaining anything from you any longer they will end employment without notice. This means no write ups, PIPs or chances to redeem yourself. The leader in HR exhibits a tendency to delegate challenging tasks to others, implying a reluctance to engage directly.

Explore other reviews about Vagaro

5.0
Feb 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with!

Cons

The only con is the limited flexibility in securing a raise that fairly reflects the amount of work involved.

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you work with are great.

Cons

Senior Management is useless and arrogantly confused which leads to major changes every 3 months. Commission is paid quarterly. No new leads just recycled leads that have been contacted dozens s of times in the previous quarter. They offer two weeks of product training and past that you are throwing to the wolves. Sales managers are there to make sure you make 100 calls and 50+ texts not to help you grow. This is a call center that pays horrible while raising the quote every other month. 10% of the sales teams is hitting quota even better 2 factors we are paid on we have no control over because other teams are responsible. The best part is the CEO wants everyone to working harder to make the company money while he drove in a new super car everyday. Ferrari one day, Porche next, then the new escalade. Most of his employees have 2nd jobs to pay rent and he's telling us to just work harde4

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