Difficult company to work for - Sales Associate Vail Resorts Employee Review

1.0
Mar 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Literally only the ski pass and discounts at stores

Cons

very gossip-y and at times unprofessional workplace, complete lack of concern for individual employees (people are treated as verrry disposable), lack of communication between departments and management/staff. I was threatened multiple times with losing staff housing if I did not pick up more hours during employee shortages even though my lease agreement stipulated 30 hours per week minimum and even though I knew of others working less than part-time hours in different departments who had no problems with keeping their housing. Very hypocritical company where different rules apply to different people depending on who is on their radar. Trying to get a response or any from HR can be a nightmare and take weeks.

Explore other reviews about Vail Resorts

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for! Appreciate the environment, the benefits.

Cons

Seasonal position which can make benefits a challenge.

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

5
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