Wouldn't put myself through it again - Restaurant Crew Vail Resorts Employee Review

1.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

I worked at The Roundhouse at the top of the Village Gondola. The amount of lovely seasonaires from Australia, the UK, NZ, Canada etc is fantastic when moving to a new country to work. We were lucky that our team was so social and constantly planning events to get to know each other.

Cons

Nobody works here for longer than a winter and maybe the following summer if their mates stay. Our main manager was horrendous. She often fired people unjustifiably, but kept a few who were unreliable. It made no sense and made a lot of us feel on edge when she was around. We learnt early on that working hard is not rewarded and so by maybe Christmas time, most workers were massively slacking off. Constantly working with slackers makes you not want to work yourself. The blame can only be placed on the highest manager and the assistant managers. The supervisors were pretty good, (apart from one who sexually assaulted my friend but still got to keep his job, and they moved my friend to another restaurant instead). The assistant managers had no respect by the end for problems such as sexual harassment, favouring certain workers over others, and not working themselves. I only kept this job for the season because the main manager would take away staff accommodation for workers who wanted to change restaurants.

Explore other reviews about Vail Resorts

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for! Appreciate the environment, the benefits.

Cons

Seasonal position which can make benefits a challenge.

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

5
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