5.0
Sep 1, 2016
Current employee
Seattle, WA
Recommend
CEO approval
Business Outlook
Pros
Great environment! The workplace in the support department is relaxed and overall everyone in the company is friendly and helpful. Documentation on how the software works is abundant and there is a fair amount of training material. We also get snacks and coffee so there is that.
Cons
There is no ladder to climb in the support department. So, while we are recognized with overall praise and occasional bonus' there are virtually no raises here. On the other hand you can always apply for another department where there is more opportunity like sales or implementation. Insurance benefits are alright but it is so expensive to add a family member that it makes more sense for them to have their own insurance plan.