Formerly Great Company Has Gone Downhill - Anonymous employee Valant Employee Review

1.0
Sep 23, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are so many amazing, talented, dedicated folks working for Valant Client base, behavioral health providers & organizations, are a great population to work with Feature-rich product with a lot of strengths

Cons

When I first joined Valant, customer service and work-life balance was ingrained in the company culture. Over the years and as a result of changes in leadership, the customer experience is no longer a priority. Customer facing teams (support, implementation, and account management) are woefully understaffed and unsupported by the company.

Explore other reviews about Valant

5.0
May 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful culture with a dedicated leadership and mission.

Cons

Very few cons. It has been a great place to work

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- easy communication pathways - supportive leadership team - open to feedback/suggestions - growth-minded - full medical coverage for self - transparent bonus structure - great people

Cons

- delayed responses at time - limited in person opportunities - less structured career pathways

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