1.0
Sep 23, 2021
Anonymous employee
Former employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
There are so many amazing, talented, dedicated folks working for Valant Client base, behavioral health providers & organizations, are a great population to work with Feature-rich product with a lot of strengths
Cons
When I first joined Valant, customer service and work-life balance was ingrained in the company culture. Over the years and as a result of changes in leadership, the customer experience is no longer a priority. Customer facing teams (support, implementation, and account management) are woefully understaffed and unsupported by the company.