Low pay, lots of customers, messy, sometimes expected to be superhuman, and sometimes working alone is overwhelming. - Customer Service Representative Valero Employee Review

2.0
Dec 26, 2012
Recommend
CEO approval
Business Outlook

Pros

- If you have a good staff and everyone chips in workloads can be lowered for everyone in the long run - The job can be really easy, if properly staffed - you will get to know your customers, some people come in almost everyday might get invited to a party

Cons

- Sometimes expected to do a lot of work - night shift is the wost your all alone and expected to do everything deliveries come in early and you gotta count the boxes - Lot's of theft you really can't do anything about but you will hear about it if something gets stolen in mass amounts - messy store sometimes, due to so much foot traffic - You could end up running the register the WHOLE shift sometimes, then get yelled at for not getting any work done

Explore other reviews about Valero

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, culture, pay are good

Cons

Growth and development opportunities are few

3.0
May 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits such as 401k, onsite gym, and daycare

Cons

Management overlooks hard work for nepotism

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