DM Review - Dristrict Manager Valet Living Employee Review

2.0
Dec 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Not having to wake up and be in a office every morning. I love the fact I am able to wake up at my leisure (so to speak) Ok Salary to start off with. You do not have to speak with your boss every day You are sort of your own boss

Cons

Extremely long hours at times. Either your working barely 15 hours a week physically or your working your whole life away. Split shift- This is how they "promote it" however that is not accurate. Meetings are consistently scheduled with little to any notice during your "off hours" You will be told not to have anything scheduled during your working hours unless your on PTO. That is not a fair way to do things. If you cover 20 properties and you have 7 properties with no staff. You will be required to physically work all those sites or fear being fired or wrote up. So you could expect to start at 7pm and end work at 5 am. You can not voice your opinion or you will be terminated or treated differently-At the end of the day you have to play your role with this company. Make sure trash is collected and doors are not missed. By any means necessary. If there is ever a complaint blame falls strictly on District Manager no matter what it is. budgets for sites are so low. It does not help retain good talent. You will lose PTO- Even if you do not need to, just take it as soon as possible. Because most likely you will not be fully staffed so you can not use your pto towards end of year and you will lose anything over what the company allows you to carry over and they will not pay you out on it. You vs. Sales, Property Management, Regional- If anything goes wrong suck it up because they will not back you up. They will side with the client in fear of losing contract. Communication- Management only responds to you if they like you. Although they get a lot of calls, trust me you will get the excuse of I was busy or I did not get your message. But if you do not answer your in hot water!!

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Valet Living Response
6y
Thank you for taking the time to share your thoughts about your time at Valet Living. I’m sorry you didn’t have a great experience during your time here. Our District Managers have a challenging job and it’s true that working at Valet Living isn’t for everyone. Related to your comment on associate feedback, we are working hard in this area. Each year we provide our associates the opportunity to provide feedback anonymously through or annual all associate survey. The results from this survey are used to identify opportunities and confirm strengths. Thank you again for taking the time to leave this review and we wish you the best in your career. If there is any additional feedback you would like to share with us, please send me an email to antonio.fiorentino@valetliving.com

Explore other reviews about Valet Living

5.0
Jun 2, 2026
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CEO approval
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Pros

-Flexible Schedule -Decent pay -Good hours

Cons

-Labor intensive -Messy -Can sometimes feel a little dangerous

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3.0
May 13, 2026
Recommend
CEO approval
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Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
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Valet Living Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
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