Might be the worst company on earth - District Manager Valet Living Employee Review

1.0
Mar 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Great Question- the pros is its a job

Cons

Let's see ..they call you family when you hire in. Then when parts of the country are being hit by a pandemic. They quickly decide that we are no longer an amenity provider and decide we provide an essential service. Every year the CEO stands on stage at kickoff meetings and preaches that we arent a trash company, but soon as they saw an opportunity to push the front line workers into the danger of collecting doorstep trash from 1.4 million unknown illness doorsteps-- they jumped right on it. BOOM we are now once again a trash company and they even lie and go as far is to say we are providing a "public health service". Not how you treat family.

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Valet Living Response
6y
Thank you for taking the time to leave a review. I’m sorry you aren’t having a great experience here. Our District Managers have a challenging job and it’s true that working at Valet Living isn’t for everyone. We are all facing a very difficult time as we deal with the COVID-19 pandemic. Our leadership team has taken a proactive approach to ensure the safety for all our associates during this time. This includes changes to the collection procedures, increased safety equipment, and communication to our residents. All can be found on our website: https://www.valetliving.com/safety/. As an amenity services provider, we do provide a public health service as it relates to our trash collection, which is an essential business. Thank you again for taking the time to leave this review. If there is any additional feedback you would like to share with us, please send me an email to antonio.fiorentino@valetliving.com

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-Flexible Schedule -Decent pay -Good hours

Cons

-Labor intensive -Messy -Can sometimes feel a little dangerous

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3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
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Valet Living Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
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