Culture vs. Reality = Delusional - Regional Sales Executive Valet Living Employee Review

1.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home. Sales training

Cons

Literally everything else. No support from management. Impossible sales quotas. Lack of leadership. No regard or respect for established client relationships and credibility of team and brand. No benchmark for market trends or collaboration to pivot approach of opportunities. Everyone is disposable. No coaching or support to keep teams on track.Plays favorites and doesn't explore all perspectives before making decisions for the sake of the team. Ignores how impactful client relationships and networks are. No respect for work/life balance and bordering unethical responses to personal matters. Doesn't pay out commissions if you aren't employed the day payroll cuts the check. Overall bad business practices. Deceptive and dishonest. Says one thing and does complete opposite. Created tense and hostile work environment between team members resulting in resentment and mistrust. Constantly changing comp plan and impossible goals to reach based on current market penetration and forecasts.

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Valet Living Response
6y
Thank you for taking the time to share a review. I’m sorry you didn’t have a great experience during your time here. Change is constant in our business, and we ask our team members to be incredibly nimble as we serve customers in an industry that is fast paced and frequently changing. Our Regional Sales Executives have a challenging job and we work hard to provide them with the rewards, tools, resources, training and support to be successful. Thank you again for taking the time to leave this review and we wish you the best in your career.

Explore other reviews about Valet Living

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Create your own schedule, work at your own pace

Cons

Some nights would take longer due to more trash, had to work in any weather

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Valet Living Response
2d
Thank you for taking the time to share your experience. We're glad to hear you appreciated the flexibility the role offers. We appreciate your contributions during your time with Valet Living and wish you all the best in your future endeavors.
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
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Valet Living Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
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