Just don’t do it - Account Executive Valet Living Employee Review

2.0
Mar 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro I would say is the pay is decent.

Cons

This has been the absolute worst experience of my professional career. Training/ramp period took months. Operations and sales are not aligned whatsoever. Upper management and those who create and enforce KPIs/metrics are delusional/not actual boots on the ground players. Operations team incredibly unprofessional and lack communication skills or the ability to take accountability. Properties don’t like our service. It’s been rough!

avatar
Valet Living Response
2y
Thank you for sharing your experience as an Account Executive with us. We appreciate your feedback, although we’re never happy to hear about negative experiences. We acknowledge your concerns regarding the alignment between operations and sales, as well as the challenges with training and ramp-up periods. We understand the importance of effective communication and accountability within our operations team. Your suggestion for management to conduct more ride-alongs with representatives is valuable, and we will take it into consideration to gain a deeper understanding of the challenges our employees face in the field. We regret any dissatisfaction you may have experienced and thank you for your contributions during your time with us. If you have any further feedback or suggestions for improvement, please don't hesitate to reach out to antonio.fiorentino@valetliving.com. We value your input as we strive to enhance our operations and support our team members.

Explore other reviews about Valet Living

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Create your own schedule, work at your own pace

Cons

Some nights would take longer due to more trash, had to work in any weather

avatar
Valet Living Response
2d
Thank you for taking the time to share your experience. We're glad to hear you appreciated the flexibility the role offers. We appreciate your contributions during your time with Valet Living and wish you all the best in your future endeavors.
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
avatar
Valet Living Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All