Increase Pay & Team Work - Anonymous employee Valet Living Employee Review

3.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DAILY PAY app is great. Minimal people interaction. App to use for collection tracking.

Cons

The wear & tear on your body & vehicle especially if you're working a property yourself. Management doesn't seem to take into account that the more people move in the more trash & recycling there will be and if you're solo on a property like one with 15 three story buildings, they expect the job to be completed in the same time frame (Sunday 3hr time slot, Mon - Thur 2hr time slot) & don't know the actual amount we have to deal with. Management & property not seemingly enforcing property cleanliness or the observations we report & the same residents routinely leave empty trash cans out & cans with trash inside fostering maggots or flies or multiple heavy bags that are ripping on the ground. Also large amounts of cardboard often not broken down to have to make multiple trips up & down the stairs. For what we do dealing with the weather, wear & tear on the body & using your own vehicle & the hazardous trash we deal with, a bump in pay from $17 to $20 maybe $22/hr would be helpful. Would increase the morale or employees and could help curb retention & keep people working this as a helpful part time job.

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Valet Living Response
1y
Thank you for your detailed feedback. We appreciate your recognition of some of the tools and systems that support your day-to-day work. We also understand the concerns you've raised regarding workload, staffing, and pay. Feedback like this is valuable as we continue evaluating ways to better support our associates and improve the overall experience. If you'd like to connect directly, please feel free to reach out to me at antonio.fiorentino@valetliving.com

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5.0
Jun 2, 2026
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Pros

-Flexible Schedule -Decent pay -Good hours

Cons

-Labor intensive -Messy -Can sometimes feel a little dangerous

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3.0
May 13, 2026
Recommend
CEO approval
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Pros

The company support and benefits are great. They do try and train you but you're on your own since it's a remote job. You need to be a self starter and ok working alone.

Cons

The product is not worth it. You have to rely on bad part time employees to do a quality job which is picking up trash. It's hard to find someone to take that job who could work somewhere else for the same pay. You are always fixing problems but the solution isn't good enough all you can do is replace or retrain the valets. When residents screw up it's still our fault. The peoe who oversee operations are stretched thin and can't fix anything. I've also been through 3 mass firings in 2 years. The company is always letting people go to cut costs.

1
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Valet Living Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the support and benefits provided during your time with Valet Living. As a service-focused organization, we recognize that delivering a consistent experience across thousands of communities can be challenging at times. We also know our success is made possible by the dedication and hard work of associates across the business, and we remain committed to investing in our people, processes, and service experience. We appreciate your perspective and the contributions you made during your time with us. We wish you all the best in your future endeavors.
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