Finish Strong!! - Customer Account Specialist Vallen Employee Review

4.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, ISR, and DC. Love my VMI guys, they need more pay! We all pull together for the customer satisfaction, and to WIN daily. it we don't someone else will..... Build that TRUST, and Bond with the customer daily! They are our family, and the trust Vallen for the best support, Knowledge, and service! Be different! Stand out! Great benefits, and 401K match is getting better.... Belmont is a great community to start and raise a family!!

Cons

1-Sales need higher commission rates, increase rates back to 7-10% like the old days. 2-Need younger ISR to be training "TODAY" to support the retiring fleet....I need support most days and response times are getting slower on quotes. 3-Return ISR back to office and create a FUN environment in Belmont! The young crowd love Belmont community just outside charlotte, and lake activity.

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Vallen Response
1y
Thank you for your detailed feedback! We’re thrilled to hear that you value your co-workers and the community, and we appreciate your dedication to customer satisfaction. We appreciate your feedback on commissions, VMI compensation and support for the ISRs and will pass that along. We’re also glad to hear you have great support from your manager. Thank you for being an integral part of the Vallen team!

Explore other reviews about Vallen

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere and training resources that accelerates company growth.

Cons

can not really name any

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborating with other Vallen employees to support customer base. Growth potential. Managerial support and teamwork. Your expectations are held to a higher standard which keeps you accountable.

Cons

Workload is affected with staff shortages. Vallen business is on an upswing but with lack of personnel to help fit those needs, our bandwidth is stretched.

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