Overworked and underpaid - Customer Service Representative Valley Bank Employee Review

2.0
May 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Small bank, lots of responsibility so you learn Alot!

Cons

No flexibility(scheduling), horrible benefits,. Low pay in comparison to other financial institutions, dated systems.

Explore other reviews about Valley Bank

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very good learning experience - Knowledgeable, friendly, and helpful people in the office

Cons

The Chicago office is a commercial site, so all other interns for the bank sit in either New Jersey, New York, or Florida. Not necessarily a bad thing because it helped form better connections with everyone in the office, but networking with other interns was more difficult.

3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work was easy for this role

Cons

Disorganized, with upper management discussing contrasting information each town hall

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