You wonder why people get their series 7 and leave - Brokerage Associate Vanguard Employee Review

4.0
Oct 23, 2008
Recommend
CEO approval
Business Outlook

Pros

They pay for all your licenses and they have very good in-house training. The work life balance is good, but you really don't have separate sick days. It is a beautiful campus to work at and the area is nice.

Cons

It can be hard to get the schedule you want. The salary is not in proportion to the job requirements. Brokerage associates probably have the hardest customer service job in the market. I think the compensation is low compared to other people in the same field.

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3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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