BEWARE and Be Warned - Anonymous employee Vanguard Employee Review

1.0
Oct 4, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits & vacation time; good location & easy commute.

Cons

Vanguard literally made up a reason to lay off/fire me and 50+ others. After 2 months in my new job (still same department) I got a call to go see HR and was terminated on the spot for "hanging up the phone" on clients. #1, I never did that & #2, the phones weren't even a primary responsibility of my new job role. Vanguard DOES lay off, don't be fooled, they just don't call it that to maintain the "no lay off" facade. The HR representative disgusted me. I had no opportunity to fight back, but then again why would I want to work there knowing this is a common practice? I was treated with absolutely no respect. Turned in my badge on the spot & got escorted to my car like some sort of criminal. They didn't even ship me all my belongings from my desk. After almost 3 years of doing anything they asked, this is how I was repaid. TRUST ME. Stay away, you're better than this and better off somewhere else. It actually was a blessing in disguise because if I stayed I would have ended up a miserable robot in a mundane job for the next 40 years. Good riddance. Bottom line: Good for clients, bad for employees.

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5.0
Jul 8, 2026
Recommend
CEO approval
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Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
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Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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