Decent place to start - but be ready to move on - Client Relationship Associate Vanguard Employee Review

3.0
Nov 14, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a decent place to start in gaining professional experience and the people are enjoyable to work with on the whole.

Cons

The requirements for time and job and the overall interview process make it extremely difficult to move elsewhere and extremely easy for it's employees to become complacent and avoid any future challenges. Additionally, the inflexible environment regarding process improvement removes any motivation to maintain a focus on the ability to innovate and improve.

Explore other reviews about Vanguard

5.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture Good work life balance Great Benefits

Cons

Location is far from Philly Hard to gain large pay jumps

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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