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      Vanguard

      Engaged Employer

      Vanguard reviews

      Entry Level Role - Customer Service Representative Vanguard Employee Review

      2.0
      Sep 23, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -They pay for your Series 7 & 63 -You learn a lot about the industry

      Cons

      -Low pay -Horrible management -If you want to get off the phones, it will take at least 3 years -At cost company, no commissions, they don't value their employees hard work -High company turnover -They get nothing done

      Explore other reviews about Vanguard

      5.0
      Jul 8, 2026
      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, good culture mostly

      Cons

      Middle management can focus too much on politics vs. improvements

      2.0
      Jul 8, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote opportunity which is great Getting to learn the industry

      Cons

      Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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