Good place to start a career - Team Leader Vanguard Employee Review

5.0
Apr 27, 2010
Recommend
CEO approval
Business Outlook

Pros

If you want to work in the service industry this is the place to start your career. You have excellent training, and a wealth of opportunity. This company knows how to manage customer relationships and provides the environment to grow.

Cons

Quite simply, they underpay. The salary for this position after 10 years of strong reviews equates to three to five years of experience in other companies.

Explore other reviews about Vanguard

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong training platform Good benefit Pension plan

Cons

Not receive partnership first year The pension plan will vest in 6 years

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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