Its OK if you have a family and have additional sources of income. - Client Relationship Associate Vanguard Employee Review

3.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The company has a good benefits package including a good 401K plan with generous company contributions, 20 days of PTO and an option to buy 5 more.

Cons

The downside is that the pay is lower than the average in the industry. The job is positioned in a call center so you vacation will depend on availability and call volumes. You have to follow a scheduling system that allows no flexibility.

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3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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