Emphasis on great leadership unless unlucky enough to have a poor manager - Anonymous employee Vanguard Employee Review

2.0
May 5, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In general, a great flat structure. Able to have access to the CIO. Senior staff know your name and seem to genuinely care about you. A leadership standard with which staff are judged. Great training programs trying to build up these soft skills. 95% of managers are excellent and show great leadership skills.

Cons

Because senior staff is so nice and are generally great managers, they are unable to believe that there are one or two bad apples amongst them. This means that they take ages to act and not only this their response is often inappropriate. Experts and specialists are not respected. There is a greater emphasis on the generalist at the expense of expertise. Total comp is terrible. Unfortunately, senior staff can be incredibly patronising to junior staff, taking on the paternalistic approach that they know what is best for that individual (best for Vanguard) as opposed to listening to that individual's own aspirations.

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5.0
Jul 8, 2026
Recommend
CEO approval
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Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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