Great Culture, low pay - Store Manager Vans Employee Review

3.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

I would have been a for-lifer it it hadn't been for the pay. The people, store culture, clothing, overall vibe of the brand resonates with me the most out of any retail job I've held. Generous discount, free shoe certificates for incentives/quality work and the support from my peers was unmatched.

Cons

Pay was far too low, but not the worst I've seen in retail. Things changed on a dime, company layoffs, quick marketing changes with little to no notice/no materials or support for it. Major lack in labor support as well: high amount of freight with no hours to get it done, reprimanded for being off the floor or overusing labor to get it all done, often falling behind timelines and floorset execution because of that with no empathy or understanding from upper management. High expectation selling culture with low or no incentive (no commission, but top performers got better discounts). Vans was/is suffering financially and made a lot of cuts to things that are crucial for store teams to flourish: technology, leadership conference opportunity, labor again.

Explore other reviews about Vans

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job to work at

Cons

Other than talking to people, there are no cons

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on District/Store great culture. Awesome discounts and bonus incentives for full time management. Relatively lenient on being able to use your discretion with difficult customers, "What Would Van Doren Do?" - basically make the customer happy reasonably. Great position to learn retail and people management in - applied itself to any career field later on.

Cons

Job Security (retail and working in malls in today's landscape can be tough depending on location). Corporate can be corporate sometimes, DMs or RMs pushing unreasonable and ridiculous selling behaviors sometimes.

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