Horrid - Customer Support Dispatch Varian Medical Systems Employee Review

2.0
Mar 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Remote working from home and flexible schedules

Cons

Work laptop set up was never done correctly. Work laptop alway had performance, applications and freezing or shutting down issues. Accused of going directly to tech's support even though, I had 27 open incident tech support tickets open and unresolved. I was always accused of doing something not work related and later discovered and proved that i was not, but no sorry's.

Explore other reviews about Varian Medical Systems

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Innovative products with high competition and market leader

Cons

Poor management decisions can lead to mismanagement

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good amount of downtime. Company car. Decent benefits. Fairly autonomous (depending on manager). Great troubleshooting experience.

Cons

Management can be overbearing. After being bought by Siemens, the company no longer values patient treatment over profit. Work life balance is seriously lacking. You may have downtime but you can’t plan anything during the week due to being on-call. Overtime is now heavily monitored, where it used to be a big selling point. Seeing as the hourly pay is relatively low compared to the job responsibilities.

See reviews by: Helpful|Rating|Date|All