Pros
- paid training trip - pay - bonuses - great job to ride out for the "training period" and make nice bank (after that the bonuses are less and not worth the stress or feeling like ick everyday after interacting with your "team") - Offer bribe to people exiting to not say anything negative about the company (which is why you'll see very few if any negative reviews)
Cons
- one of the most unethical companies I have ever worked for in my life - lots of fake reviews written by current staff on Glassdoor and other sites to encourage people to apply - This is a job mill with them constantly hiring and firing people without even giving them a real chance and lots of moving people around. - Little to no stability in your role. - They expect you to work even outside of your work hours...for free. One of the reasons people (who weren't me) do so: - If you set up a sale and someone else only takes the payment information while you are away, THEY get credit for the sale, not you - Sales employees do and are encouraged to outright lie to clients to convince them to get the services - cursing and other bad, obnoxious behavior during meetings sanctioned by supervisor - employees and supervisors work as a group to construct lies to tell clients during "team" meetings & laugh at all of the people who fell for the lies - Company changes rules and requirements from one day to the next with little to no warning - Claims clients can choose in-person or virtual services when in reality they will then (after payment) try to force the client who signed up for in-person services to do virtual services (because virtual tutors get paid less). They do this mainly by saying that: Sorry, we can't match up the good in person tutors with your schedule, however, we do show that "Jane" can match your schedule and is highly rated. Unfortunately, Jane can only do online. If they resist online, they will badger them. If this doesn't work, only THEN will they actually try to find them an in-person tutor....at the lowest rate possible (for Varsity Tutors), regardless of reviews. - Will hire many tutors (even knowing they don't have work loads for them) just to keep them from working for competitors (via the contract) - Will use lower paid, unqualified tutors (even those with many complaints) over higher paid, excellent tutors. I even looked into a tutor's file and saw a note not to give her work (though she was excellent) because of her pay rate. Yes, it literally said it was because of her pay rate! - Offer bribe to people exiting to not say anything negative about the company so people will never know the real truth about them