Pros
Training was useful for those new to sales, both in terms of what to do and what NOT to do. Colleagues were lovely (mostly former educators).
Cons
Be prepared to be tied to the computer getting calls routed automatically every few minutes (usually going to voicemail). You’ll be required to give up 2 evenings, a weekend day, and never have 2 days off in a row. IF you want a chance to meet goals, which are insanely disproportionate to the amount of viable conversations, be prepared to work overtime during “peak” season (10 hour days) and take follow-up calls on your days off. Always “ask for the sale” even if it is tone deaf according to the context. Follow-up relentlessly until the lead gets angry. And even if it’s impossible to make goals because you’ve barely gotten any viable calls, it’s YOUR fault. The company can’t quite admit they have over hired and have poor lead quality due to misleading marketing. Then, if you get a return for a reason out of your control (ex. Tutor not showing up), YOU as the sales rep take the hit. If your conversation goes over 90 seconds with an unviable lead, your metrics take a hit. You have to read from a script, but then they micromanage you by recording and listening to your calls and nitpicking everything, even if no other variables would have led to a sale. Not worth the stress. They prey on hiring former educators for this role. Educators, you are far more valuable than this.