False Promises - Customer Service Representative Vector Security Employee Review

1.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Management is helpful and within your direct management they understand the stress. Lots of OT (some forced). Rotating weekends off.

Cons

Constant burnout due to lack of staff. New personnel come in making exponentially more and are provided sign on bonuses since they can't hire anyone. Shifts are long (12 hours). Hard to change your scheduled shift. They also changed job description to fit their narrative. Promised one thing but got another.

Explore other reviews about Vector Security

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for feels more like a family

Cons

Not much room for growth

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to see lots of cool places and meet interesting people. Management also wants you to succeed.

Cons

Office politics and miscommunication can get frustrating.

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