Please look for work else where - Customer Service Representative Vector Security Employee Review

1.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and about 15% of the customers a really sweet

Cons

The job is a 12 hour shift, which because of the hours starting time feels like eternity , management is horrible, they dont care about the customers which is why so many have switched over the only care about premium customers. The company is cheap no over time is available because they want you to call on all your days off to maybe come in and if you dont call on your day off you get disciplined. Waking up to call in to work and hear that you arent needed at 6 am on your day off is exhausting. Thousands of calls a night split between 3 workers and lazy sups that wont grab an alarm. If you want repetition get a job here youll be doing the same thing forever because youll never move up in the company unless a supervisor passes away.

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Vector Security Response
3y
Thank you for taking the time reviewing your time with Vector Security. While we wish your time with us was more favorable, we value all of our current and former team members' feedback. We will be sure to forward your review to the appropriate leadership. Good luck to you and your future endeavors.

Explore other reviews about Vector Security

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for feels more like a family

Cons

Not much room for growth

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to see lots of cool places and meet interesting people. Management also wants you to succeed.

Cons

Office politics and miscommunication can get frustrating.

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