The job is a 12 hour shift, which because of the hours starting time feels like eternity , management is horrible, they dont care about the customers which is why so many have switched over the only care about premium customers. The company is cheap no over time is available because they want you to call on all your days off to maybe come in and if you dont call on your day off you get disciplined. Waking up to call in to work and hear that you arent needed at 6 am on your day off is exhausting. Thousands of calls a night split between 3 workers and lazy sups that wont grab an alarm. If you want repetition get a job here youll be doing the same thing forever because youll never move up in the company unless a supervisor passes away.