It was my single experience as a call center agent and I didn't expect it. My job had to be a experienced inside sales. - Inside Sales Representative Veeam Software Employee Review

1.0
Oct 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Paying may be ok. Above oder salaries paid for the same positions.

Cons

Inside sales means Call Center. This aspect should and needs to be clear. This job should be named Telesales, not inside sales, because they want employees to call customers a lot, they have KPIs on hours on the phone. Even managent says this is a 'nice to have', the minutes on the phone are really important. This is all that matters, so it should be Telesales. If you have a bad day and you didn't do your minutes..bad luck, you should call more on the next day, otherwise the report will tell to the managers that you do not work and you may be fired. Sales means a solid knowledge about the market, industry, business strategy, planning...which all may take time to think, to read, to discuss..not only on the phone and not in such a big volume. But a sales employee at Veeam doesn't need these because the focus is to contact as much customers as possible. Volume not quality. It is ok as long as they would be honest about this job.

Explore other reviews about Veeam Software

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company culture. Friendly, motivated, and inspirational colleagues. Remote work. Competitive pay. Solid benefits.

Cons

Intense and very fast paced

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- Friendly teammates that are willing to help

Cons

Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

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Veeam Software Response
1w
Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note. We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted. We wish you all the best in what comes next.
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