From Hero to Zero - Inside Channel Manager Veeam Software Employee Review

1.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Product and R&D team: Veeam Data Platform is leading market and provides best security, relevant feature set, talented team members; - Benefit Package: insurance, meal allowance, team building budgets

Cons

I've started in company in 2019 and was observing how one of the best employers with best solution in the market is collapsing from the inside by poor management and wick decision-making. 1. Sales Management: 1.1. Dictatorship Top level decisions become law. Feedback is not accepted. You should do what you told to and cannot argue with made decision or question their business value. 1.2. Nepotism and career opportunities Loyalty > Expertise. Experts asking questions are uncomfortable. Decisions on promotions are based on good personal relations, not professional achievements. Managers are decided not by skills but by level of loyalty. As professional you end up being useful worker without growth opportunities and managing work on your own without support as managers appear to be less useful. 2. Discrimination in Inside Sales Russian employees that left their homes because of war and moved to other countries are deprived of right to get management roles. Moreover, Russians are not invited to major company events. It was decided by Inside Sales Managers only showing disrespect to people who brings direct financial benefit to the company. 3. Cost Deduction Layoffs are regular in IT, no surprise. On top you get sales plan increase 40% each year in order to save money on salaries for Sales, deduction on business trip compensations, deduction in benefits and team budgets. Hiring less qualified people to replace higher qualified people who left cause they had no chance to grow in salary and roles. 4. Poor Customer Support Change in support strategy for specific product teams led to lower support level and customers leaving due to low attitude to their critical issues with backups. Resulting for Sales losing customer and being accused of not completing plan.

Explore other reviews about Veeam Software

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Working with some of the smartest people I've ever worked with.

Cons

Growing pains of acquiring more companies.

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Veeam Software Response
2w
Thank you for sharing this! We're really glad to hear you're enjoying the work-life balance and that the caliber of your colleagues has been a standout - that's something we hear often and are proud of. Growth through acquisitions does come with its challenges, and we're working hard to make those transitions as smooth as possible for our teams. We appreciate your patience and continued contributions!
1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- Friendly teammates that are willing to help

Cons

Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

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Veeam Software Response
4d
Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note. We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted. We wish you all the best in what comes next.
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