Toxic People Ops Culture Undermines Everything Else - Software Developer Vendasta Employee Review

1.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely talented colleagues who try to do good work. The role provides exposure to international teams and clients, and the potential of the company is high if the culture issues are fixed.

Cons

The People Ops function in Vendasta India operates more like a caucus than a professional HR team. To survive here, you need to be in their good books, and there are sleeper cells across departments whose role is to feed gossip upward. This clique has been the ultimate reason for the decline of work culture at Vendasta India. Complaints or constructive feedback are pointless — they are either swept under the rug by leadership or turned back on the employee who raises their voice. Everyday aspects of work life are micromanaged — from office seating to cafeteria dynamics, travel arrangements to Goa, and even company events. Employees are expected to oblige without question or risk being put on the radar. There are people who run errands for this group, control interactions, and even police colleagues during vacations, annual parties, or other social settings. No one dares to share honest feedback through Lattice because it is widely believed that People Ops has access to see who said what. Privately, employees won’t speak up either, out of fear. I wouldn’t have spoken either, but something that happened during a company party revealed just how biased and toxic the environment really is. The true colours of the team come out when they are caught off guard at the party. On top of that, confidentiality is non-existent — salary information and other employee details are shared without hesitation. There is no sense of privacy or trust for employees in Vendasta India. The situation is not limited to India. Global People Ops contributes to the problem by piling on unnecessary workloads through tools like Lattice, making employees’ lives more difficult. Together, these practices have spoiled what could have been a strong and healthy work culture.

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Vendasta Response
9mo
We recognize the frustration behind these comments, and we take them seriously. Allegations around fear, gossip, and breaches of trust do not reflect the culture we aim to build at Vendasta. It's not in line with what we hear both from managers or through Lattice. This feedback will be reviewed and discussed within the appropriate teams. If you have concerns, please bring them forward -- whether through your manager, People Ops, or a confidential channel. We're here, and we’re listening. But for us to address issues meaningfully, we need direct, constructive dialogue.

Explore other reviews about Vendasta

5.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Vendasta has a ton of very smart and driven people, I feel inspired and motivated every day working with this team. The product is making great advancements, and it's exciting to market such an innovative solution with very loyal partners. I've learned a lot working here and have had an overall positive experience.

Cons

Benefits for US employees could be better compared to US-based companies. With multiple acquisitions, working for various products can get overwhelming / priorities shift a lot - must be comfortable with a fast-paced environment.

1
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Vendasta Response
1y
This is such a thoughtful review. Thank you for sharing your experience! We’re lucky to have a team full of smart, driven people! It's great to hear that the energy and collaboration are having such a strong impact. We agree that it's exciting to see where our platform is going especially as we develop and implement AI solutions! It's true acquisitions bring a lot of change and we work in a fast-paced environment. It's not for everyone but those who enjoy working here, thrive in it! We appreciate the feedback on US benefits. We’re actively reviewing how we support all team members globally and will continue working to raise the bar. Thanks for everything you’ve contributed over the past few years. We’re so glad you’re part of the journey!
2.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very kind colleagues, R&D team was full of talented and smart engineers.

Cons

Leadership is absolutely awful. Culture leaves much to be desired.

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Vendasta Response
1w
We agree that we have a highly talented and innovative team here, and we're incredibly excited about the things they are building! We're disappointed to hear that our culture wasn't what you had hoped for. We take great pride in our culture and work hard to ensure Vendasta is a welcoming and inclusive place for everyone to learn, grow, and thrive. As for our leadership, they are highly experienced and confidently steering us in the right direction. While we appreciate all feedback, it’s a bit tough to address such a broad critique without any context. If there were specific moments where you felt we missed the mark, our inbox is always open. Thanks for your feedback! Wishing you all the best for the future.
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