employer cover photo
employer logo
employer logo

Vensure Employer Solutions

Engaged Employer

Toxic culture with poor communication and management issues - Customer Success Manager (CSM) Vensure Employer Solutions Employee Review

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Clean Work Place and Great Co-Workers/Manager/Owner (VirgilHR)

Cons

Strict 100% in-office requirement with no flexibility — ironically, most of the people I met with regularly were working from home. The disconnect between policy and practice is telling. The culture feels unstable. Employee turnover is constant and visible; people disappear at an alarming rate whether through resignation or termination, and leadership never addresses it. Micromanagement is the norm, and the rules seem to change depending on who you ask and when you ask them. My biggest issue is how they handled my PTO payout on the way out. Two separate HR representatives confirmed I would receive my accrued PTO as long as I gave my two weeks notice and fulfilled my obligations — which I did. I also had PTO that had been approved before I submitted my notice. I received nothing. When I followed up after my exit interview — because HR never reached back out to me as promised — I was told by a third rep that I should have extended my notice by the number of PTO days I had accrued. That explanation was never communicated to me at any point prior. When multiple representatives confirm something in writing or verbally and the company reverses course on the way out the door, that's not a miscommunication — that's a pattern. Employees should be cautious and get everything in writing before their last day. I won't be returning, and I wouldn't recommend this company to anyone who values transparency and being treated fairly.

Explore other reviews about Vensure Employer Solutions

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity. They’re seeing large scale organic and growth through M&A leading to more open leadership positions. Great new facilities and office culture (they do require on site work). Great onboarding and training for new hires. I’ve worked with some of the best leaders and saw many move on to better opportunities in the company and with others.

Cons

A lot of changes through org restructuring as they grow quickly.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked with some great people

Cons

One of the biggest cons is the monitoring software, activtrak. every single thing you do on your laptop is recorded. If I wanted to see what one of my employees was doing on a random Wednesday 3 months ago, I could look up the recording of their screen and see everything. Worse, the system is full of bugs and a few times I could see random employees’ screens who I have never met… you’d think that would be a compliance nightmare for a company that runs payroll. They are a “proud work-from-office company,” but they will put you on a PIP if you’re not putting the requisite 7 hours of productive screen time in every single day, so you essentially get penalized for collaboration. Also terrible, over the 5ish years I was at the company, there were reductions in force to improve company profits, but they could still manage to throw their annual $1M+ sales meeting that seemingly only served the purpose of getting their giant sales org together to get hammered in a fun location for a business week. I could go on and on, but the last thing I’ll mention is the nepotism. If you’re in the C-suite, you probably have a kid who is climbing the ranks fast and doing an awful job all the way to the top. They’re also probably the ones leaving all of the 5 star reviews on this platform.

See reviews by: Helpful|Rating|Date|All