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Vensure Employer Solutions

Engaged Employer

Getting Worse Faster - Client Relations Specialist Vensure Employer Solutions Employee Review

1.0
Jun 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Had some great coworkers until they saw we were headed into a downward spiral.

Cons

Terrible Culture. They tout a family atmosphere within the company. Sure, if your family is a pack of wolves waiting to attack as soon as you turn your back. Employees are treated like garbage. And there is a definite sense of entitlement amongst those with overinflated titles. Who's going to get the next VP title!? Growth. Simply put, Vensure is growing too fast. They know this. And even with employees voicing our concern they continue to grow at a rapid pace without identifying and analyzing key internal issues. Our clients feel the growth and are constantly being tossed around to different reps. I understand that with growth there are changes, but this kind of growth is dangerous. Poor Customer Service. Besides what I mentioned above, our core client offerings are often incorrect. Thousands upon thousands of incorrect W2s. Taxes? Don't count on Vensure to get it right.

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Vensure Employer Solutions Response
6y
One of the things we are most proud of is our “family” atmosphere. It is something we strive to grow and improve, along with our company culture. Our internal teams have endured quite a bit of change over the last year, including our rapid growth plan, but we have never been more impressed by everyone who has stepped up to keep processes moving smoothly. We are so sorry to hear of your frustration during your time with us. Please reach out to either our internal HR team or your manager so we can further discuss your concerns. Thank you for taking the time to share your feedback.

Explore other reviews about Vensure Employer Solutions

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity. They’re seeing large scale organic and growth through M&A leading to more open leadership positions. Great new facilities and office culture (they do require on site work). Great onboarding and training for new hires. I’ve worked with some of the best leaders and saw many move on to better opportunities in the company and with others.

Cons

A lot of changes through org restructuring as they grow quickly.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked with some great people

Cons

One of the biggest cons is the monitoring software, activtrak. every single thing you do on your laptop is recorded. If I wanted to see what one of my employees was doing on a random Wednesday 3 months ago, I could look up the recording of their screen and see everything. Worse, the system is full of bugs and a few times I could see random employees’ screens who I have never met… you’d think that would be a compliance nightmare for a company that runs payroll. They are a “proud work-from-office company,” but they will put you on a PIP if you’re not putting the requisite 7 hours of productive screen time in every single day, so you essentially get penalized for collaboration. Also terrible, over the 5ish years I was at the company, there were reductions in force to improve company profits, but they could still manage to throw their annual $1M+ sales meeting that seemingly only served the purpose of getting their giant sales org together to get hammered in a fun location for a business week. I could go on and on, but the last thing I’ll mention is the nepotism. If you’re in the C-suite, you probably have a kid who is climbing the ranks fast and doing an awful job all the way to the top. They’re also probably the ones leaving all of the 5 star reviews on this platform.

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