Pros
I worked for this company for over a year and every month got progressively worse. Within 2 months of minimal training, my boss and the entire executive team who I worked closely with quit. Over time, we lost many valuable employees due to constant fluctuations in business hierarchy and poor management, including most of the payroll team. This caused the Client Relations dept to lose many reputable clients; without anyone to process payroll, our clients employees would not get paid and so began the cascading effect of losing clients daily. It felt illegal that clients who were paying Vensure to process their payroll would usually end up with incorrect payroll or no payroll at all. It became very apparent in the client relations dept that we had absolutely no control over retention of clients, due to this constant issue across the company.
Based on company decisions, my impression of the CEO is greedy to absorb as many division partners as possible, without first taking the time to ensure that existing employees and departments are staying afloat. The continuous acquisition has caused many hardworking respectful employees to be overworked and underpaid (think 60+ hr weeks for parents). There is also no culture other than stressful environments and the 'housewives of chandler' which consist of executives who talk badly about eachother and do whatever they can to get ahead. It's actually really sad and sets a toxic work environment for the rest of the teams. I was also not impressed with the company's internal CRM and found that the Sales/Implementation team would sell the client on a CRM that had all the 'bells and whistles' and could do everything. However, once the client was pushed off to the Client Relations manager, the client would be disappointed to hear that the CRM could not do everything that Sales/Implementations had promised. The reporting functionality was tedious, outdated and created a lot of manual 'excel magic' for anyone trying to find simple data to suite the clients requests. The CTO is also a moron.
I left this company because I did not believe in their internal CRM, the lack of values, and overall frustration of the disorganized company. And finally, I was promoted to a senior position and it took 6 months for the executive team and internal payroll processor to give me a raise. And no, I did not receive backpay for my additional 6 months of work.
Cons
Work-life balance, lack of culture, toxic environment
