5.0
Jan 6, 2025
Former employee, less than 1 year
Southington, CT
Recommend
CEO approval
Business Outlook
Pros
I truly enjoyed my time working with my in-office coworkers. The team environment was positive, fun, and collaborative, which made coming to work each day enjoyable. I always felt supported when I needed help, and the company culture within the office was one of the highlights of the job.
Cons
There were challenges that made the role more demanding than it needed to be. Work-life balance could be difficult to maintain due to responsibilities that, in my opinion, shouldn’t have fallen on our team. Additionally, there was a disconnect between customer service/sales representatives and our department. Homeowners were often given inaccurate information, which we then had to fix, even if the issues stemmed from conversations with other teams.