Customer care specalist - Customer Service Representative Vericast Employee Review

This place is a revolving door for a reason. They told me my schedule was 7:30am to 3pm and training was 8 to 5 and that's what I signed the contract for. They didn't tell me that this would change almost every two week which was fine but annoying because sometimes I wouldn't come in till 11 or 12 and leave 8 or 9. At least I still had a job.. or so I thought. They are based on contracts and they told me they never dont have a contact... this is so untrue. On 5 months of working there I was out of work with no pay (or use up my pto which I ran out of) for 6 weeks. 3 of those weeks were consecutive and during christmas time so I was out of a job right before Christmas with no more pto to use. The manager shows no sympathy when she tells you that you're out of a job for weeks. You're just a number. And they wont tell you until they day before you're out of a job because they dont want you to leave. Training was sub part. I felt unprepared for my job after just 3 days of training you are talking to live customers and being graded on it the same level as everyone else. They also send out emails changing the verification protocol or just put it in a group chat and hope you read it. And if you dont because you were on a call then you get written up for not following it. It takes forever to move up in this company. If you work here just be prepared to be out of a job and super annoyed alot. Alot of people came to work high, had sex in the parking lot, did nasty things at their desks with other people and there was alot of sexual harrassment. As well as a lot of drama, some crazy psycho people worked there.