1.0
Nov 16, 2018
Anonymous employee
Former employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
There are great people who work there as customer service specialists. Lots of people to talk to and eat with in the break room.
Cons
You are micro-managed down to the second. HR and Senior Management are more worried about flexing their control and politics than they are about the individual. You are replaceable. The individual is not valued. They are always looking for ways to control everything you do, and it's not for any other reason but to punish you when you step out of line. Put your purses and phones in lockers, if there is a family emergency, your kids have to know your work number, because they won't ever be able to reach you unless you're on a break or lunch.