Decent Pay. Good People - Customer Care Specialist Vericast Employee Review

3.0
Sep 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay was decent ($11/hour with the agency taking a few cents off the top.) I got the job through an employment agency so your pay gets bumped up a little if you get hired on full-time after 6 months. The managers were all kind and understanding but firm. Most people you talk to on the phone are reasonably kind and not usually angry.

Cons

They monitor everything you do, so it's possible to feel like you are being micromanaged. Time off is very hard to get, you have to hope you can find someone to take your shift otherwise you are penalized and could be fired. People are sometimes angry if there are problems with their orders or if they don't understand what's going on.

Explore other reviews about Vericast

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great place to grow your career. I've moved multiple times in the company, with a pay increase every time and a more engaging role every time. Benefits are nice.

Cons

There seems to be a disconnect sometimes between the different management tiers, higher ups to plant managers to shift managers and vice versa. It also appears to be slimming down quite a bit on work.

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with large financial in situations

Cons

Unless you have prior relationships never going to succeed

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