Good pay and benefits, if you don't mind being treated like a robot. - Customer Service Specialist Vericast Employee Review

3.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work here are the pay and the benefits, I also made quite a few lifelong friends. When I worked there raises were very much affected by your performance and that can be a good or bad thing.

Cons

I felt like they expected me to be a robot. There was very little room for human error. Also they were very very strict on adherence to your schedule, even if you missed your break because you were stuck on a phone call for them it was likely that your adherence score for the day would go way down increasing your chances of getting written up,

Explore other reviews about Vericast

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great place to grow your career. I've moved multiple times in the company, with a pay increase every time and a more engaging role every time. Benefits are nice.

Cons

There seems to be a disconnect sometimes between the different management tiers, higher ups to plant managers to shift managers and vice versa. It also appears to be slimming down quite a bit on work.

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with large financial in situations

Cons

Unless you have prior relationships never going to succeed

See reviews by: Helpful|Rating|Date|All