Pros
The people are friendly, warm and easy to get along with for the most part. Work/life balance is extremely important to them so you are able to have a life outside of work without fear of losing your job when you have an emergency and need to drop everything. Pay is reasonable and benefits are moderate for the type of work you do. If you are a hard worker you are left alone to do your job and not hounded or brow beaten. There is a sense of a team within a team as departments are broken into groups.
Cons
Never expect a raise, in fact they straight up tell you the company Harland Clarke Holding Company, that owns Valassis, does not "beleive" in raises. Merit increases of 3% or under is all any sub-management associate can expect to see on an annual basis regardless of the work put in. Overtime is mandatory on occassion. Role responsibilities will increase or change completely from the original job description as needs arise, to meet department needs, while pay remains the same. Some senior management members play a "hands-off" role and assume associates will, "work out", personal differences and only get involved if HR is alerted or threatened to be brought in. Cliques of long-term associates form based out of necessity as high turnover surges appear and makes it hard to break professional barriers at times. Favoritism seems to be a factor in compensation when available, which is rare. Poor attempts to stay current on technological trends or more efficient software on better hardware, create a barrier between clients and associates.