Dead End - Customer Sales and Service Vericast Employee Review

3.0
Oct 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are the best reason to work for this company. Paid time off is always good, decent Medical, Dental, and Vision plan, They also match 401k up to 4 or 5%.

Cons

They say the promote from within, however, all I have seen in the past 2 years are lateral moves. In the past several months, all of their promotions have stopped, and now for most of the call types there is a hiring freeze, unless you want to work on the Bank of America line. They are HC's #1 client, and it seems here lately all of our other clients have taken a backseat to B of A. I would reccomend to anyone looking for work in a call center in San Antonio, TX to keep looking.

Explore other reviews about Vericast

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great place to grow your career. I've moved multiple times in the company, with a pay increase every time and a more engaging role every time. Benefits are nice.

Cons

There seems to be a disconnect sometimes between the different management tiers, higher ups to plant managers to shift managers and vice versa. It also appears to be slimming down quite a bit on work.

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with large financial in situations

Cons

Unless you have prior relationships never going to succeed

See reviews by: Helpful|Rating|Date|All