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      Verint

      Engaged Employer

      Verint reviews

      Verint is changing - Customer Success Manager Verint Employee Review

      3.0
      Dec 2, 2022
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Verint provides feature rich high performing product They used to be very sensitive to customers needs Verint offered a choice of what version of the product worked best for the customer

      Cons

      They are going away from being flexible to customer needs and trying to push what they want on the customer. No longer providing the small services that the customers are used to and need.

      avatar
      Verint Response
      3y
      Thank you for your feedback. We take pride in providing our customers with solutions and services that meet their evolving needs. However, we are always looking for ways to improve and welcome your feedback. If you have any specific ideas, please reach out to your manager as we’d love to hear more.

      Explore other reviews about Verint

      5.0
      Aug 28, 2025
      Hr director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment and supportive management team. The company provides spaces for diverse backgrounds to be heard and supported.

      Cons

      Benefits and poor 401k match

      1
      avatar
      Verint Response
      10mo
      We appreciate your review. Thanks to dedicated Verinteers like you, we have proudly earned the ‘Great Place to Work’ certification in 15 countries. We remain committed to making Verint the employer of choice by listening and learning about areas where we can improve and grow. Once again, thank you for your review.
      1.0
      Jul 6, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      since the acquisition by Thoma Bravo and the leadership from Calabrio, there are zero pros

      Cons

      poor sales leadership, adjusted quotas and comp plan are a joke.

      1
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