Decent, but their advancements and time frames are horrible - Technical Support Agent Verisk Employee Review

3.0
Feb 20, 2023
Recommend
CEO approval
Business Outlook

Pros

- Work from home offered - Benefits are good (when you get them finally) - Bonus program - No micromanagement

Cons

- Contractor to hire time is way to varied and you never get a clear answer - Advancement and promotions are stagnated despite the clear pictures they present you - Pay could be higher for the range of products you need to support - Customer base is very rough to deal with at times

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Verisk Response
3y
Thank you for sharing your feedback. We will take it into consideration as we identify how we can evolve our support of employees in growth and advancement. In fact, because of employee feedback and participation in the most recent engagement survey, we invested in numerous programs to promote from within the organization.

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5.0
Jul 19, 2026
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CEO approval
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Pros

Benefits, Diversity, and so much more

Cons

Nothing really stands out at the moment.

2.0
Jun 30, 2026
Recommend
CEO approval
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Pros

The people. I worked with genuinely talented, hardworking colleagues who showed up for each other and for the work, even when leadership made that hard.

Cons

Leadership at the senior level was chaotic and unclear, and it trickled down into everything. Projects routinely landed with little to no notice, leaving teams scrambling instead of planning. Budgets were micromanaged from the top while strategic direction was not — a strange mix of tight control over spending and almost no clarity on priorities. Communication from senior leadership rarely made it down to the people actually doing the work, so teams were often the last to know about decisions that directly affected them. There was also a clear undercurrent of fear among some senior leaders that discouraged any real innovation or experimentation — better to play it safe than propose something new. If you're someone who thrives on clarity, planning, and a culture that rewards new ideas, this is not that environment.

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